Honest pricing
No mid-term price hikes, no vague "from" prices that change at checkout.
Built in the North, for the North.
We're a local, independent broadband provider - not a call centre a few hundred miles away. Here's who we are and why we do things differently.
We were fed up with big providers treating the North as an afterthought.
Too many households and businesses across Northumberland, Newcastle and the wider North have been stuck with slow copper connections, distant call centres, and contracts that quietly get more expensive halfway through the year.
Up North Fibre exists to fix that. We bring full-fibre broadband to the region using the best network available at each address - Openreach, CityFibre, or our own locally-built infrastructure - backed by a team who are based here and pick up the phone when you call.
- Fair pricing, fixed for your contract term
- If we say £30 a month, that's what you pay - not £30 now and £35 next spring.
- Support from people, not scripts
- Our team knows the area and the network - you'll get a straight answer, not a script.
- A network built to last
- We invest in infrastructure for the long term, not just the next sales quarter.
What makes us different.
Reliability first
A monitored network and engineers who understand the local infrastructure.
Local support
A team based in the North, who understand the streets we serve.
Community focused
We invest in bringing full-fibre to streets other providers overlook.
One provider, three ways to connect you.
Openreach
The UK's national full-fibre network - our most common way of connecting homes and businesses across the region.
CityFibre
An alternative full-fibre network we use where it offers a faster build or better availability, with the same Up North Fibre service on top.
Up North Fibre network
Our own locally-built full-fibre infrastructure, reaching streets and villages that larger providers have skipped.
"We check every address against all three networks, so you get connected the fastest, most reliable way possible - without needing to know the difference."
Up North Fibre Network Team
Want to talk to a real person?
Our local team is on hand for questions about coverage, plans or your existing service.